Service management systems
Bespoke systems for businesses that run work in the field or by appointment — scheduling, customer records, quoting and invoicing built to fit.
Businesses built on appointments and repeat custom tend to run on several disconnected front doors: a marketplace, a phone, a social inbox, a paper diary. Each keeps a fragment of the story, and none of them adds up to a single view of a customer.
We build the layer that joins them up — one customer record behind booking, history, reminders, loyalty and memberships, under the business' own brand rather than someone else'.
That means the relationship, the history and the means to reach a customer stay with the business that earned them.
What's included
- Booking and customer records in one place
- Loyalty, memberships and referrals
- Reminders, messaging and rebooking
Other services
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Web design
Websites for small businesses that need to be found. Built, measured, and looked after.
Free to build
- Up to ten pages — home, about, contact, a quote form and six or so services
- Your own words and photographs, rewritten and laid out properly
- One round of changes after you have seen it working
- A contact form that emails you, and your web address moved across
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Bespoke application development
Custom applications for businesses that have outgrown spreadsheets and off-the-shelf software.
- Built around your existing workflow
- Delivered in usable stages
- Integrates with the tools you already run
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Commerce
Online stores and commerce systems, including the stock, pricing and fulfilment logic behind the storefront.
- Storefront and back office together
- Stock, pricing and fulfilment logic
- Payment and shipping integration
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AvoCustomer
Own the relationship. A branded customer portal for appointment-led businesses — so the customers you win stay yours, not the marketplace’s.
- Your brand throughout, not a marketplace’s
- One customer record — history, preferences and contact together
- Booking and rebooking without starting from a blank form
- Loyalty, memberships and referrals built in, not bolted on
Tell us what you are trying to build
A short conversation is usually enough to tell whether this is a website, an application, or something in between.